Terms and Conditions
By your use of our services you agree to these Terms and Conditions, and you certify that you are 16 years old or older and are able and competent to give Maestro Clothing rights as detailed in these Terms and Conditions and to comply with these Terms and Conditions. You can only place an order if 1) you are a consumer, 2) who is at least 16 years of age, or has the consent of at least one of my parents and/or guardians to place an order and 3) who provides us correct information that is necessary fort the fufillment of the order.
Please read it carefully. When you use any current or future Maestro Clothing services you will be subject to these guidelines.
MODIFICATIONS TO THESE TERMS AND CONDITIONS
Maestro Clothing reserves the right, at any time and without notice, to add, to change, update or modify these Terms and Conditions. Any such change, update or modification will be effective immediately upon posting on the services. We suggest that you check these Terms and Conditions periodically for changes.
Maestro Clothing uses personal information like your name, address, email, phone number only for the shipping of products. Personal information transmitted to us will never be sold or shared to third parties.
If you create an account on the services it is your responsibility to maintain the confidentiality of your account information and password, and for protecting and restricting access to such information. You understand and agree that you are responsible for all activities that occur using your account or password.
The images of the items on the website or mobile are for illustrative purposes only. We have made every effort to display the colours accurately, we cannot guarantee that your screen’s display can accurately display the colour of the item.
Acknowledgement of your order means that Maestro Clothing has received your order request. It does not mean that your order has been accepted or shipped.
Maestsro Clothing always tries to keep items on stock and updated. We will verify the availability and price of an item before it is shipped. If an item’s correct price is higher than the stated price or if the item is no longer available we may cancel your order and notify you of such cancellation via email.
PRICING AND PAYMENT
The prices displayed are quoted in Euros. Prices and availability information are subject to change without notice. Prices do not include delivery costs.
We offer the following payment options: iDeal, Paypal, Bank contact, Visa and Mastercard Credit Card.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your Credit Card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Once an order is placed it cannot be canceled. Once the order is received, you can send the item(s) back by following our return policy. Please allow at least 3-5 business days for order processing and verification.
For international orders, please allow at least 5-7 business days for order processing and verification. Please note that you are responsible for paying the delivery costs at checkout (including costs of return). Maestro Clothing will not calculate, invoice or collect any taxes, duties, import fees or charges other than shipping costs at checkout.
Purchased items will be delivered worldwide by our standard delivery service DPD. As soon as your order has been shipped, you will receive a confirmation with a track and trace number. We can not be held responsible for late deliveries, because we do not have control over this.
We are unable to combine shipping on multiple orders.
LOST OR DAMAGED ITEM(S)
Maestro Clothing will make an effort to deliver the ordered item(s) by complete and in good condition. We are not responsible for any missing or damaged items caused by the delivery company. In case that the delivered item(s) are damaged or not complete, we request you to contact us as soon as possible.
REFUNDS AND RETURNS
Maestro Clothing offers you the option to return certain items within 14 days of purchase. Certain items are non-returnable (hats, underwear, socks, swimwear, gloves). Anything that has been purchased online can also be returned in-store (Kopershoek 76a, Rhoon). All items must be unworn and unwashed, with all original Maestro Clothing tags still attached. Items that has been worn, used, altered or damaged will not be accepted. Maestro Clothing reserves the right to refuse return of any product that does not meet to these conditions. Any costs sustained by the customer to return a product are non-refundable. When returning products, please make sure that the delivery is traceable because we are not responsible for any damage or losses done by the delivery company. As soon as we received your return, it will take approximately 10 business days to process your refund.
Maestro Clothing reserves the right to monitor any and all use of the Services. Maestro Clothing also reserves the right to investigate and take legal action against any illegal and/ or unauthorized use of the Services and/ or materials.
These Terms and Conditions contain the entire agreement between you and Maestro Clothing with respect to the subject matter and supersede all prior or contemporaneous agreements, understandings, and representations, whether written, oral, or otherwise.
3162 LA Rhoon
VAT NUMBER: NL859984898B01
Questions about the Terms and Conditions should be sent to us at firstname.lastname@example.org